Account · Data
Delete your Let's Eat account
You can delete your account and the personal data linked to it at any time. It takes one tap in the app, or one email if you no longer have the app installed.
Option 1 — In the app
- Open the Let's Eat app and sign in.
- Go to Profile.
- Tap Delete account.
- Confirm. Your account is deactivated immediately and you are signed out.
Option 2 — By email
Email support@letseat.ky from the email address on your account, or include the phone number you registered with, and ask us to delete your account. We will confirm within 7 days. You can also use the contact form.
What gets deleted
- Your name, email address, phone number and password.
- Saved delivery addresses and saved payment methods (card tokens).
- Favourites, loyalty balance, referral codes and notification preferences.
- Your account can no longer be used to sign in or place orders.
What we keep, and why
- Order and payment records — kept for 7 years as required for tax and accounting in the Cayman Islands, in a form no longer linked to your identity where possible.
- Records needed to resolve disputes, refunds or fraud — for as long as legally required.
Timing
Your account is deactivated the moment you confirm. Personal data is deleted from our live systems within 30 days, and from backups within 90 days.
More detail in our Privacy Policy. Questions: support@letseat.ky.